Privacy Policy
Last Updated: March 25, 2025

Introduction

Crystal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data querying service for public records.

We value transparency and want you to understand how we handle your data. Please read this policy carefully. By using Crystal, you consent to our Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when using our service, including:

  • Search queries you submit
  • Account information if you create an account (email address, name)
  • Feedback, support requests, or correspondence
  • Information provided when joining our beta waitlist

Information Collected Automatically

When you access Crystal, our servers may automatically record information including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring/exit pages
  • Date/time of visits
  • Session activity including search patterns
  • Performance data and error logs

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and respond to your queries about public data
  • Provide, maintain, and improve our services
  • Develop new features and functionality
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Communicate with you about updates, security alerts, and support
  • Deliver relevant search results based on your query history (with your consent)

Public Data Processing

Crystal is designed to query and analyze public records and data. We do not own this data but provide a service to help you access and understand it. When you submit a query:

  • We process your request through our secure systems
  • We may store your queries to improve our service and provide history features
  • We may use aggregated query data to enhance our search algorithms
  • We never modify or alter the underlying public data sources

Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption of transmitted data
  • Regular security assessments
  • Access controls for our systems and databases
  • Continuous monitoring for suspicious activities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

We may use third-party services to support our application, such as:

  • Cloud infrastructure providers
  • Analytics services
  • Error tracking tools

These third parties may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access information we have about you
  • Right to rectify or update your personal information
  • Right to erase your personal data (subject to certain exceptions)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise any of these rights, please contact us at privacy@crystal-data.com.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@crystal-data.com